MARQUEE HIRE TERMS & CONDITIONS

Privacy Policy

This privacy policy sets out how LZAF Limited trading as Marquee 2 hire uses and protects any information that you give Marquee2hire when you use this website or have any other form of communication such as email, telephone or post.

Marquee2hire is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Marquee2Hire may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May .

What Information does Marquee 2 hire collect?

We may collect the following information:

  • name and job title
  • contact information including email address, home or business address & telephone Number
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process you order of our products and services
  • Manage your online account.
  • We may use the information to improve our products and services.
  • Where we have your consent, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  • We will not share your personal details with any third parties for the purpose for marketing.
  • We do not store any credit card and or bank details
  • To comply with our legal and regulatory obligations.

 

Who does Marquee2Hire share my personal information with?

Marquee2hire needs to share information with certain selected third parties in order to operate our business:

  • We provide information to third parties involved in the delivery chain (for example freight forwarders, couriers and delivery companies). On occasion, we also share personal information with our professional and legal advisors.
  • We may share information with credit reference agencies and with third parties engaged in fraud prevention and detection.
  • In the event that we sell any business assets, the personal information of our customers may be disclosed to a potential buyer. In this event, we will make reasonable attempts to ensure the buyer will be bound by the terms of this privacy statement.
  • Marquee2hire may also disclose personal information in cases where we believe the disclosure is necessary to protect the rights, property or personal safety ofMarquee2Hire, our customers, employees or the public, or where we are otherwise legally permitted to do so.

Where does Marquee2hire store my personal information, and how long for?

 

We keep your data safely and securely for as long as we need it for the purposes set out above. We may also keep a record of correspondence with you for as long as is necessary to protect us from a legal claim.

Where we no longer have a need to keep your information or you request for erasure, we will delete your personal data. When you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We accept payments from Visa, Mastercard, Access, Switch, Solo, Delta, Visa Electron cards. For your security, all our credit card transactions are processed by Worldpay. Your credit card details are encrypted and held securely.
How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@marquee2hire.com
  • You may unsubscribe from any email that may be sent to you.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please either write email info@roofbox2hire.com  or write to us at Unit 2 Thornhill Works, Billingshurst Road, Coolham,  West Sussex, RH13 8QN.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contact Us

For questions regarding this privacy notice or how we use your personal data, please click here to see our options of how to get in touch.

You are also entitled to contact the UK Information Commissioner’s Office if you have any questions or concerns regarding your personal information.

 

Terms & Conditions

These terms and conditions form an integral part of your hire contract with LZAF Limited trading as Marquee2Hire, hereinafter referred to as the “Company”. The registered number is 7674862. Registered Office is Unit 2 Thornhill works, Billingshurst Road, Coolham, West Sussex. RH13 8QN.
Definitions
The “Hirer” is the person whose name & address appears at the top of the hire contract of which these terms and conditions form a part. The hirer must be at least 18 years old. The Hirer accepts full legal liability for all the equipment listed on the hire contract(s) irrespective of whether the equipment is for the Hirer’s personal use, or that of another member of his/her party, booking under the same contract booking number. “Equipment” includes Marquees, Gazebos & any other item(s) hired by the Hirer from the Company. The hire period is the date from which the equipment is collected/received by the hirer from the Company or its agents, until the date that the hirer is due to return the equipment. Both these dates are clearly stated on the hire contract.
Conditions of Hire
1. When the hirer receives their hire contract it is the hirers responsibility to check the details of the contract especially the dates of hire, delivery address and details, of the equipment you have hired. The company will allow the hirer to change the details once free of charge after you have completed your booking, subject to the equipment still being available.
2. The Hirer or his/her agent will sign a receipt for the equipment on collection or delivery. The Hirer or his\her agent acknowledges that they have inspected the equipment and confirms that it is the equipment ordered & that it is in satisfactory working order and condition.
3. The Hirer accepts full personal liability for the equipment from the time they receive it from a member of the Company’s staff or agents, until it is returned to the Company at the end of the hire period.
3.1 The hirer shall not remove any labels from and interfere with the equipment, their working mechanisms or any part of them and shall take reasonable care of the equipment whilst on hire.
3.2 The hirer will take adequate and proper measurers to protect the equipment from theft, damage and or risks such as adverse weather.
3.3 Where the hire goods require fuel, oil/or electricity ensure that the proper type and or voltage is used.
4. Replacement Costs The Company reserves the right to charge the hirer the full replacement cost of such equipment if it becomes damaged, lost or stolen during the period of hire, or until it has been returned to the Company. In the first instance if possible, we will only charge for the replacement parts and labour to repair the damage otherwise the replacement costs are as follows:
Gazebos
3 x 3m £375, 3 x 4.5m £425, 4m x 4m £550, 3 x 6m £650 Each wall 3m £50, 4-4.5m £75, 6M £90 Gutter £20, Other parts POA
Premium Marquees
2 x 6m £400, 3 x 6m Demi £450, 4 x 4m £350, 4 x 6m £500, 4 x 8m £650, 4 x 10m £800, 6 x 6m £800, 6 x 8m £900, 6 x 10m £1000,12 x 6m £1200, replacement walls at £40, Roofs POA,
Clearspan Marquee
Per 3 metre Section; framework £1500, roof £800, per wall £300, Lining £600
Capri / Trapeze
Marquee 20x30ft £4000, 28x38ft £5000, 30x40ft £6000, Walls & Gutter £300
Stretch Marquees
Marquee 7.5m x 10.5m £5000,10.5m x 15m £7000, Internal Poles £80
Furniture & Miscellaneous Items
Trestle tables £70, 4/5/6ft round Tables £90, Bistro chairs £20, Banquet Chairs £35, Poseur Table £60 Poseur Chair £50, Bar £500, Stage per 2m x 1m section £250, Beer Tables £75, Beer Benches £50, Speaker System & Amplifier £500, Cast Iron per weight £30, Water Barrel 25L £40, Party Barrel £100,
Lighting
Globe Lights £50, Up-lighters £90 per light, Fairy Lights/Festoon £50 per 10m section.
Flooring
Coconut Matting/ Dany Dura £6 per sq m, Dance Floor Parquet £25 per sq m, Hard Plastic Flooring £25 per sq m.
Heating
Electric Fan £75, EC32 Heater £1400, Thermostat £60, Ducting £100

5. Pitching of the Marquee/Gazebo. If a charge has been made by the company for Pitching / dismantling the Marquee/Gazebo, the fee includes the labour to erect said item(s). It is the responsibility of the hirer to:
5.1. Make sure the site is clear of services to a depth of 1 Metre of Gas, Electricity, Water and drainage pipes any damage caused if present will be the responsibility of the Hirer.
5.2. There is at least 1 Metre of spare area around the circumference of the Marquee. The Company will still endeavour to pitch the Marquee where there is insufficient spare area, the Company cannot be held responsible for any damage or making good to garden beds, plants or other such property.
5.3. The distance between the Companies delivery vehicle being able to park and the installation site is no more than 30 metres and is a level, clear path, otherwise additional charges may apply.
5.4. The site will be clear of all obstacles and debris on the day of installation.
5.5. The site will be clear of people and animals during installation.
5.6. No BBQ’s or gas patio heaters will be used inside the equipment
5.7. That any build-up of pooled rain or snow is removed from the canopy by the hirer.
5.8. All possible steps are taken to avoid injury or damage to the equipment including climbing or hanging from the framework of the marquee.
5.9. No smoking is allowed inside the Gazebo or Marquee
5.10. Once the Marquee/gazebo has been pitched and the company has left the site. It is the responsibility of the Hirer to check that the equipment remains secure, especially in high winds over 25MPH and that all straps/guy ropes are checked on a regular basis.
5.11. In extreme cases of severe wind/storms it might even be necessary to lower the Marquee/Gazebo down by removing or lowering its legs.
5.12. In the event of severe adverse weather, it may not be even possible to pitch/strike your Marquee/Gazebo. In this situation the Company will liaise with the hirer and delay the pitch to a more suitable time. If the delay continues into the following day and additional staff costs are required, then this will be borne by the Hirer. It is good practice for both the Hirer and Company to assess the weather conditions prior to the pitch/strike and discuss alternative plans.
5.13. The Hirer should keep any part of the equipment that is a framed structure completely closed and secure while not in use during the period of hire.
5.14. The Hire charges do not include any making good or repairing of damage to the site.
5.15. The Hirer is required to provide the contractor with either a plan showing the position in which the equipment is to be erected or should have a representative on the site for that purpose. In the absence of both then the company having erected the equipment where they think fit shall be deemed to have completed the contract.
5.16. The Hirer should never presume that any of Company’s equipment will be attached or joined to any buildings within the site unless previously agreed with the company.
5.17. When chairs/tables are delivered by the company to the hirer, the company will only deliver the equipment inside the marquee and does not set them out. The Hirer can request they are laid out, but an additional fee is charged by the company prior to the delivery of said equipment. At the end of the hire period, the hirer is to re-stack the chairs inside the marquee, otherwise a charge may be levied by the company.
5.18. Where the hirer, hires out Electrical equipment such as lighting / heaters then it is normal practice that the hirer will provide the suitable electricity supply including any extension leads to the said equipment. This can be supplied by the company by prior arrangement to the pitching of the Marquee / Gazebo and additional fees are charged by the company.
5.19. The Hirer is responsible for giving notice to or obtaining permits from any authorities who are or may be concerned and must take application where necessary to the Planning Authority, District Surveyor, Police, Fire Brigade and any similar authority or organisation. Any costs incurred in delays or modifications in the work arising from the absence or misrepresentation of all such necessary permissions and permits shall be payable to the Company by the Hirer. Where appropriate obtain a licence from the Local Authority. Any requirements under the licence must be notified to us in writing, at least 28 days prior to erection. Should the Company for any reason be unable to comply with these requirements, then the Contract will become void and the customer advised accordingly.
5.20. The company will allow the hirer to decorate the equipment with any decorations it deems fit for their function on the understanding that they are completely removed including all tape and or other materials before the company takes down the equipment. If this is not done prior to the company arriving on site to dismantle the equipment, then possible charges may be applied. The hirer is also fully responsible for any damage or staining of the equipment that may be caused by said items of decorations.
6. Amendments. The company will allow the hirer to change the details once free of charge after you have completed your booking, subject to the equipment still being available. The company will not accept any changes 7 days prior to the start of the contract. All amendments must be in writing and sent by post, or e-mail to the Company. Any subsequent amendments will be charged at £10 per amendment.
7. Payments. If the booking is more than 6 weeks from the date of hire. The company will accept a 20% down payment of the value of the contract. This reserves the equipment for your event and covers the work carried out by the company to date. This is NON-REFUNDABLE in the event of cancellation. The balance is payable 30 days before the date the hire commences. If the booking is made 6 weeks prior to the start of the hire, then the full balance is payable at the time of booking.
8. Cancellations. If the booking was made by Telephone or the Internet then the Hirer may cancel the contract up to seven working days after the contract was made and will receive a full refund of monies paid, provided that the cancellation is in writing and sent by post, or email to the Company. Where the equipment has already been dispatched by carrier or to the location the hirer is due to pick up, then the Hirer will be liable for the costs of the dispatch and return of the goods. In such circumstances, the equipment must be returned unused to the Company, and within seven days of its receipt, or normal hire charges will apply. The following cancellation charges will apply:
8.1 No refunds will be made for cancellations made within seven days from the commencement of the hire period.
8.2 Cancellations made between 8 to 20 days before the commencement of the hire period are subject to a fee of 35% of the value of the hire contract, (subject to a minimum charge of £30 for Gazebos & £100 for Marquees).
8.3 Cancellations for Marquee hire made 20 days or more, before the commencement of the hirer period are subject to a fee of 20% of the value of the hire or £40 whichever is greater.
8.4 Covid-19. If after the hirers booking your event is prevented from going ahead due to a Government restriction place upon it because of Covid-19, the Company will allow the hirer to postpone their booking for up to 12 months from the date of the original hire without the loss of the hirer’s monies paid to date.
8.5 If extreme weather is forecast or experienced during the hire & set up period, we have the right to decline the erection and use of the structure. This is for the safety of all concerned. Hirers will be liable for the full hire fee in the event of late cancellation due to weather. As the hirer you must be aware of this possibility especially during the winter months.
9. Changes to the hire equipment. It is possible that the equipment which you have pre-booked may have been lost or damaged by the previous hirer.
In either event, the Company will endeavour to provide the Hirer with equipment of at least the same quality & value as that ordered by the Hirer. Should the Hirer not wish to take the alternative equipment offered, he/she will be entitled to a full refund in respect of the missing equipment. However, the Company accepts no further liability.
10. Returning Equipment Late. If the equipment is returned after the return hire date printed on the contract, the Company reserves the right to charge the Hirer at the daily rate of hire for each day the equipment is late up to the replacement cost of the equipment, as specified in paragraph “4” above, together with any legal fees or associated recovery costs.
11. Deposits for Gazebo Hire. For all equipment that is collected by the Hirer and erected by the Hirer we require a minimum £100 Deposit at the time of booking. If the equipment is, damaged beyond repair, damaged, or dirty beyond normal wear and tear a fee will be deducted from this deposit. See Terms 4, 13 for indicative charges.
12. Damage Waiver Insurance for Marquees Erected by the Company Only.
For all hirers where the marquee is erected by the company, the company offers a damage waiver insurance at the rate of 7% of the total value of Hire.
All equipment supplied by the company (except exclusions listed below) is covered against accidental damage, theft, vandalism, fire, explosion, storm & tempest.
Any claims over £500 will incur an excess of £100 to pay. The Damage waiver Insurance cover will exclude the following:
The following items are NOT covered by damage waiver:
12.1 EC32 Heater and its components,
12.2 Any equipment that is hired in through a third party such as Toilets, Generators, Sound Systems, Staging, Decorations and Catering equipment.
12.3 In the event of extreme weather and the company cannot erect any structures then no hire fee is refunded, and this is not covered by the damage wavier insurance.
12.4. Theft or Vandalism not immediately reported to the police and the company within 24 hours of discovery of the event.
12.5. Deliberate damaged caused during hire period by the hirer or party guests.
12.6. Damage caused by decorations or items attached or not attached to the equipment by the Hirer or a third party.
12.7. Damage to any personal property or any equipment not supplied by the company.
12.8. Damage caused by smoking inside the Marquee.
12.9. Any damage caused by the Hirer or guests moving the Marquee or any equipment during the hire period.
12.10. Any disappearance, unexplained or inventory shortage.
12.11. Consequential loss
13. Cleaning of the Gazebo & Marquees. Whilst we accept it may not be possible to fully clean the gazebo/marquee before returning it because of the weather conditions. The company reserves the right to charge a cleaning fee of £20 per gazebo and £50 for the marquee if the equipment is returned in a dirty state and must be fully cleaned
14. The Company reserves the right to refuse to hire equipment to any client with whom it does not wish to enter a contractual relationship. The Company reserves the right to cancel a contract at any time & without notice, whereupon it will refund to the hirer any monies paid. Following such a refund, no further liability will exist between the Hirer & the Company.
15. Save as provided in these conditions & to the extent that the exclusion or restriction of liability may be prohibited by statute, the Company will not be liable for any loss, damage or injury caused, directly or indirectly by the equipment or its use. Your statutory rights are not affected.
16. FORCE MAJEURE. While every effort will be made by the Company to carry out any order accepted the full performance of it is subject to variation or cancellation by the Company consequent upon Act of God, War, Strikes, Riots, Lockouts or any other disturbances. Fire, Flood, Storm, Gale or Tempest restrictions on the use of Transport, Fuel or Power. Requisitioning Storage of material or transport or labour or any other cause beyond the control of the Company.
17. Additional terms when Toilets are hired through the Company
17.1 There must be level and firm ground for placement of the Toilets with easy and enough access for both the toilet unit and delivery vehicle.
17.2. Capable of supporting the weight of the toilet unit both during the installation and during delivery/collection (Toilet units can weight up to 3 tonnes).
17.3. The company cannot be held responsible for any damage to the site on which the unit is placed or damage to the site involved in the delivery or collection of the unit
17.4. No decorative tinsel, crepe paper or self-adhesive material to be affixed to the toilet units without prior arrangement.
17.5. NO Naked flames i.e. candles or similar are to be placed in the units
17.6. Once the unit is in situ & set up and company staff have left site and you now wish the unit to be relocated there will be an additional charge of £175 plus vat to re-attend site, unset the unit and reset the unit at new location.
17.7. It is the responsibility of the Hirer to meet our staff on arrival at the site, alternatively, to mark the ground or send a detailed plan or drawing beforehand. (A charge would be made for waiting time).
17.8. No guarantee can be given that the equipment will be removed the following day. The company will do its best to meet the wishes of the hirer whenever possible.
17.9. The Hirer is responsible for all waste which enters the holding tanks until ownership of the waste passes to the company upon collection. The company accepts NO liability for any environmental issues caused by overflowing tanks
17.10. Cleaning charges will be added when portable toilet units are blown or tipped over
17.11. In adverse weather conditions it may not be possible to position the toilet unit on grass or similar surfaces. Alternative arrangements for the placing of the unit should be in place before the arrival of the unit itself.
17.12. The Hirer is responsible for obtaining any necessary permits for the delivery of the Companies equipment on the site, including those required by Companies staff to obtain access to the site.
17.13. The Hirer is wholly responsible for any loss or damage to the equipment whilst on site or otherwise in the possession of. In the event of any loss or damage however caused the hirer agrees to indemnify the Company for the full cost of any repair or replacement of the equipment.
18. The Ccompany is committed to processing data in accordance with its responsibilities under General Data Protection Regulation 2018 (GDPR). For more details on our Private Policy please visit www.marquee2hire.com/terms-conditions/
Version November 2021

Marquee2hire.com Privacy Policy

This privacy policy sets out how LZAF Limted T/as Marquee2hire uses and protects any information that you give Marquee2hire when you use this website.
Marquee2hire is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Marquee2hire may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st  March 2015.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We accept payments from Visa, Mastercard, Access, Switch, Solo, Delta, Visa Electron cards. Plus you can also use any funds from your Paypal account. For your security, all our credit card transactions are processed by Transax. Your credit card details are encrypted and held securely.
How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@roofbox2hire.com

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Unit 2 Thornhill Works Billingshurst Road, Coolham, West Sussex RH13 8QN.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.